Shipping policy

FREE SHIPPING 

We are glad to bring our customers great value and service. That’s why we provide free shipping for all orders.

LOST/MISSING PACKAGES

Retail side are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

SHIPPING TIME

Max delivery time is 3-7 business days.

All shipping items exclude clearance/customs delays.*

TRACING INFORMATION

You will receive an email with tracking number once your order is shipped.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.